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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Can I get some samples?

A1: Yes, Sample order is available for quality check and market test .But you need to bear the freight.

Q2: What's delivery time?

A2: It usually takes about 3-5 working days for small order and 10-15 days for big order .

Q3: What's your payment terms?

A3: We usually accept all kinds of payment terms .Such as T/T,L/C, Western Union.Cash.

Q4: What's your warranty terms?

A4: We offer 12 months warranty time . 

Q5: Do you have the products in stock?

A5: Depends on your request ,We have standard models in stock. Some special products and big order will be newly produced according to your order .

Q6: Can I mix different power in one container?

A6: Yes ,Different models can be mixed up in one container ,even one order .

Q7: How does your factory do the quality control?

A7: Quality is priority ,we always attach the importance to quality control from the beginning to the end of the production .Every product will be fully assembled and carefully tested before packing and shipping .

Q8: Can you sell spare parts ?

A8: Yes,Of course .we can sell spare parts to you . 

Q9: Yes,Of course .we can sell spare parts to you .

A9: Yes,we have the right to export and can sell all product all over the world.

Q10: Can you make the new SAFETYLOCKOUT?

A10: Yes,We have a lot of experience to design new SAFETY LOCKOUT according to your request. It's better to design as your wiring diagram .


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